Question 1

What time is check-in and check-out?

Accepted Answer

Check-in is from 2:00 PM, and check-out is by 11:00 AM. Late check-out is subject to availability.

Question 2

Where can I find the restaurant, and what are the dining hours?

Accepted Answer

The restaurant is located on the ground floor. Breakfast is served from 7:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 9:30 PM.

Question 3

Is there a gym, spa, or pool, and what are the hours?

Accepted Answer

Yes, we have all three. The gym and pool are open from 6:00 AM to 10:00 PM, and spa treatments are available by appointment.

Question 4

Is Wi-Fi available, and how do I connect?

Accepted Answer

Yes, complimentary Wi-Fi is available throughout the hotel. Simply connect to the “HotelName_WiFi” network and use the password provided at check-in.

Question 5

Do you have parking available, and is there a fee?

Accepted Answer

Yes, parking is available for our guests. It’s free of charge/subject to a fee of $10 per night.

Question 6

Can I arrange transportation or a taxi?

Accepted Answer

Yes, we can arrange taxis or private transfers for you. Let us know your destination, and we’ll take care of it.

Question 7

Can I request additional towels or toiletries?

Accepted Answer

Absolutely! Please call reception or visit the front desk, and we’ll have them delivered to your room.

Question 8

What should I do if I lose my room key?

Accepted Answer

Please visit the reception desk immediately. We’ll issue a replacement key after verifying your identity.

Question 9

How can I extend my stay or book my next visit?

Accepted Answer

Please let us know at reception as soon as possible, and we’ll check availability for extending your stay or reserving your next visit.