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Case studies, stories and guides

Stories from the Adriatic and beyond.

How restaurants, hotels, charter fleets and marinas use small tools to win reviews, answer guests and save time. Real clients where we have them, practical guides where we do not.

9 stories shown

Hospitality: NFC Google review cards: how they work and how to use them well

GuideTap2ReviewHospitality

NFC Google review cards: how they work and how to use them well

A small chip, a direct link and a polite ask: how to set up an NFC Google review card that customers actually use.

6 min read

Restaurants: Fish Mama: from a brand new restaurant to over 2,000 reviews

Case studyTap2ReviewRestaurants

Fish Mama: from a brand new restaurant to over 2,000 reviews

A new restaurant without years of reviews behind it, one simple habit, and 750+ reviews in the first year.

5 min read

Hotels: The digital guest compendium: what to put on every profile

GuideInfoboardHotels

The digital guest compendium: what to put on every profile

The in-room folder, rebuilt for the phone: which profiles to include, what to write on each, and what to leave out.

5 min read

Professional services: Digital business cards in the UK: a practical guide

GuideTap2ConnectProfessional services

Digital business cards in the UK: a practical guide

Paper cards end up in drawers. Here is how to set up a digital business card that ends up in people's contacts.

5 min read

Yacht charter: What charter fleets taught us about the yacht charter welcome book

StoryInfoboardYacht charter

What charter fleets taught us about the yacht charter welcome book

The binder by the chart table gets wet, goes missing and falls out of date. Here is what replaces it on charter boats.

6 min read

Shops & attractions: How to make a QR code for Google reviews that people actually scan

GuideTap2ReviewShops & attractions

How to make a QR code for Google reviews that people actually scan

A QR code is the simplest way to ask for Google reviews. These are the details that decide whether anyone scans it.

5 min read

Cafés & bars: Caffe Bar Šetač: 500+ new reviews in six months

Case studyTap2ReviewCafés & bars

Caffe Bar Šetač: 500+ new reviews in six months

A café bar, a QR and NFC stand on the counter and six months. What Šetač shared with us, and what any café can learn from it.

4 min read

Holiday lets: A digital welcome book for your holiday let: the complete checklist

GuideInfoboardHoliday lets

A digital welcome book for your holiday let: the complete checklist

The folder on the kitchen table, rebuilt for the phone. A step by step checklist for UK holiday let owners.

5 min read

Teams & companies: Business cards for teams: rolling out digital cards across a company

GuideTap2ConnectTeams & companies

Business cards for teams: rolling out digital cards across a company

Ordering cards for one person is easy. Keeping a whole team's cards accurate is not. Here is how to do it with digital cards.

5 min read

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